This is an accessibility statement from GradGuard.

Measures to support accessibility

GradGuard takes the following measures to ensure accessibility of GradGuard Website:

• Include accessibility throughout our internal policies.
• Integrate accessibility into our procurement practices.
• Appoint an accessibility officer and/or person.
• Provide continual accessibility training for our staff.
• Assign clear accessibility goals and responsibilities.
• Employ formal accessibility quality assurance methods.
• Include people with disabilities in our design.
• Annual external ADA audits to ensure accessibility remains in tact.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. GradGuard Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of GradGuard's Website.

Please let us know if you encounter accessibility barriers on GradGuard's Website:

• E-mail: customerservice@gradguard.com
• Postal Address: 3219 E. Camelback Rd., Suite 455, Phoenix, AZ 85018

We try to respond to feedback within 1 business day.

Compatibility with browsers and assistive technology

GradGuard's Website is designed to be compatible with the following assistive technologies:

• Windows10 / Chrome / JAWS
• Windows 10 / Firefox / JAWS
• Windows 10 / Edge / JAWS
• Windows 10 / Brave / JAWS
• MacOS / Chrome / VoiceOver
• MacOS / Safari / VoiceOver
• Windows 10 / Chrome / NVDA
• Windows 10 / Firefox / NVDA
• Windows 10 / Edge / NVDA
• Windows 10 / Brave/ NVDA
• Windows 10 / Brave / Brave Built-In Browser VoiceOver

GradGuard's Website is not compatible with:

• Internet Explorer 11 & Older

Technical specifications

Accessibility of GradGuard's Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of GradGuard's Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for GradGuard's Website:

1. Alt tags & link descriptions: Some images are missing alternative text and some links are missing robust descriptions because we recently went through an audit which pointed out these items which were missing. We are in the process of updating every alt tag and link description to help provide full accessibility. If there are outstanding questions or difficulties, please contact us either through chat, email or phone on gradguard.com/contact-us.
2. Full Keyboard Accessibility: Some navigation menu items require tabbing rather than arrow key navigation because the menu content is not setup with full keyboard navigation capabilities. We are actively working to implement a fix and test this in order to ensure full accessibility. Tabbing through the menu either on top of the page or in the footer will allow access to all pages.

Assessment approach

GradGuard assessed the accessibility of GradGuard's Website by the following approaches:

• Self-evaluation
• External evaluation
• We are currently in the process of establishing an annual ADA content review & audit
• Accessibility Quality Assurance checks during the design & implementation phases

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

GradGuard
Becca Behari
Director of Quality Assurance, Digital Services & Accessibility

Date

This statement was created on June 25th, 2021 using the W3C Accessibility Statement Generator Tool.